Help & support
Search account, mail, file, agency and pricing guides.
Resources
Make a better-informed move.
Practical guides, clear product status and the policies that explain how the service is intended to work.
Product availability
See what is a preview, a restricted pilot or planned.
Migration planning
Prepare a separate plan for mail, files and websites.
Resource Room
Start with a worked example of a shared storage budget.
Security approach
Read about access, account protection and readiness.
About MFA
Understand the announced account-security policy and research.
AI & data policy
Know the limits on data access and optional assistance.
Community
Learn about the planned community and its no-hate standards.
Choose the next step for your situation.
If you are assessing GridOnBoard, start with Product availability and the planned Core and add-on terms. Check which audience can use a feature and whether it is a preview, a restricted pilot or still planned. A price description does not establish that paid onboarding or delivery is open.
If you are preparing a move, use Migration planning to separate mail, files and websites. Record ownership, access requirements, existing usage and a way to recover before changing a live service. Rehearsal screens are not a completed provider connection or a verified cutover.
If you need help with an account, consult account support and your responsible administrator or managing agency. Do not place passwords, recovery codes or private business records in public posts. The security and data-policy pages explain the intended protections and their current limits.