For agencies
One place to manage.
A separate business for every client.
Give clients a connected workspace while keeping ownership, staff assignments and storage boundaries clear.
Your portfolio. Their resources.
Each client business gets its own planned 250 GB pool. Unused capacity in one client does not become shared agency stock.
Assign staff to the clients and tasks they may manage: websites, account administration or support. Buying add-ons requires the agency administrator or an explicitly authorized employee.
Take the product tourAgency accounts are not open yet; no purchase is made.
Illustrative client assignmentsCedar & Co.250 GB · website + mailRiley: websites only Harbour Studio250 GB · separate business poolAlex: assigned support Permission boundaryAccess to one client does not grant access to another.
Set clear expectations with each client.
Client ownership
The business owns its resources. Staff assignments and client access need explicit administration.
Storage & purchasing
Storage add-ons stay with the selected business. Approved add-on commission is 5%; the tax and eligible commission basis must be finalized before billing.
Support responsibilities
Agency staff handle assigned client requests. Platform issues follow the GridOnBoard support route. No unverified response-time SLA is offered.
Arbam chat is not currently included for agency-managed clients. Renaming team chat does not change that restriction. ERP + CRM is in early access, free for all users through . Core subscribers who qualify by that date keep it included for life. From , new core subscriptions exclude ERP + CRM; it becomes a $24/month add-on. It is in early access, and paid checkout is not open.
Read product availability for the preview, restricted pilots and planned delivery. No completed migration or live paid fulfilment is implied.
Agency and affiliate are different paths.
An agency administers assigned client services. An affiliate refers a prospective customer. Referral navigation alone does not grant client access or prove a commission is payable.